Privacy Policy

01Who We Are

FindMeARoofer.com ("FindMeARoofer," "we," "us," or "our") is a free roofing contractor matching service that connects homeowners in Wisconsin, Illinois, Minnesota, Michigan, and Indiana with one pre-vetted, licensed, and insured local roofing contractor. FindMeARoofer is operated by Rise Marketing, LLC.

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit findmearoofer.com or submit a contractor matching request through our website. Please read this policy carefully. By using FindMeARoofer, you agree to the practices described in this policy.

02Information We Collect

Information You Provide Directly

When you submit a contractor matching request through our website form, we collect:

• Service type — the type of roofing service you need (replacement, repair, inspection, storm damage, emergency)
• ZIP code — your property's ZIP code, used to identify partner contractors in your area
• Phone number — so your matched contractor can contact you to schedule a free estimate
• Any additional information you voluntarily provide in optional form fields or communications with us

Information Collected Automatically

When you visit FindMeARoofer.com, we and our third-party service providers automatically collect certain technical information, including:

• Log data — your IP address, browser type and version, operating system, referring URL, pages visited, and the date and time of your visit
• Device information — device type (desktop, mobile, tablet), screen resolution, and general geographic location inferred from your IP address
• Usage data — how you interact with our website, including which pages you view and how long you spend on them
• Cookie data — information collected via cookies and similar tracking technologies (see Section 7)

Information from Third Parties

We may receive limited information about you from third-party sources such as Google Analytics, Facebook Pixel, or advertising platforms if you interact with FindMeARoofer advertisements. This information is used only to measure the effectiveness of our advertising campaigns.

03How We Use Your Information

We use the information we collect for the following purposes:

• Contractor matching — to identify one licensed, insured roofing contractor in your ZIP code area who handles your service type and is available, and to transmit your contact information to that contractor so they can reach you to schedule a free estimate
• Service improvement — to analyze how homeowners use our matching service and improve our contractor matching algorithm, website functionality, and user experience
• Communications — to respond to your inquiries, provide customer support, and send service-related communications if you contact us directly
• Legal compliance — to comply with applicable laws, regulations, and legal processes, and to enforce our Terms of Service
• Fraud prevention — to detect, investigate, and prevent fraudulent activity, spam submissions, and abuse of our service
• Analytics and advertising — to measure the performance of our website and advertising campaigns using anonymized or aggregated data

04How We Share Your Information

Your Matched Contractor

When you submit a matching request, FindMeARoofer transmits your service type, ZIP code, and phone number to one matched partner contractor in your area. This is the core function of our service. Your matched contractor uses your contact information solely to reach you to schedule a free estimate for the roofing service you requested.

We do not share your information with multiple contractors simultaneously. We do not sell your information to lead aggregation platforms that distribute your contact information to multiple contractors or service providers.

Service Providers

We work with third-party service providers who assist us in operating our website and delivering our matching service. These providers may have access to your personal information only as necessary to perform their services on our behalf and are contractually prohibited from using it for other purposes. Our service providers include:

• Website hosting and infrastructure (WordPress, web hosting providers)
• Form processing (WPForms or similar form management services)
• Analytics (Google Analytics — see their privacy policy at policies.google.com/privacy)
• Customer relationship management (CRM tools used to manage contractor matching workflows)

Legal Requirements

We may disclose your information when required by law, subpoena, court order, or other governmental authority, or when we believe in good faith that disclosure is necessary to protect our rights, your safety, the safety of others, or to investigate fraud.

Business Transfers

If FindMeARoofer is involved in a merger, acquisition, asset sale, or bankruptcy proceeding, your personal information may be transferred as part of that transaction. We will notify you via a prominent notice on our website if such a transfer occurs and your information becomes subject to a different privacy policy.

We Do Not Sell Your Information

FindMeARoofer does not sell, rent, trade, or otherwise transfer your personal information to third parties for their own marketing purposes. We do not participate in data broker networks or lead aggregation programs that distribute consumer contact information to multiple buyers.

05Your Rights and Choices

Access and Correction

You have the right to request access to the personal information FindMeARoofer holds about you, and to request correction of any inaccurate information. To make such a request, contact us at privacy@findmearoofer.com.

Deletion

You may request that we delete your personal information from our records. We will honor deletion requests to the extent permitted by law and our legitimate business interests. Note that we may retain certain information as required by law, for fraud prevention, or to resolve disputes.

Opt-Out of Analytics

You can opt out of Google Analytics data collection by installing the Google Analytics Opt-Out Browser Add-On. You can also control data collection through your browser's privacy settings.

Do Not Call

When you submit a matching request, you are consenting to be contacted by your one matched contractor by phone regarding the roofing service you requested. If you have been added to the National Do Not Call Registry, submitting a matching request constitutes your consent to be called by your matched contractor in connection with your specific request. If you no longer wish to be contacted, please inform your matched contractor directly.

California Residents (CCPA)

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete personal information, and the right to opt out of the sale of personal information. FindMeARoofer does not sell personal information as defined under the CCPA. To exercise your CCPA rights, contact us at privacy@findmearoofer.com.

06Data Security

FindMeARoofer implements reasonable technical and organizational security measures to protect your personal information against unauthorized access, disclosure, alteration, and destruction. These measures include:

• HTTPS encryption — all data transmitted between your browser and our website is encrypted using TLS/SSL
• Access controls — access to personal information is restricted to employees and contractors who need it to perform their job functions
• Secure form processing — matching form submissions are processed through encrypted channels
• Regular security reviews — we periodically review our security practices and update them as appropriate

No method of transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your personal information using commercially reasonable means, we cannot guarantee absolute security. In the event of a data breach that affects your personal information, we will notify you as required by applicable law.

07Cookies and Tracking Technologies

FindMeARoofer uses cookies and similar tracking technologies to operate our website and understand how visitors use our service. The types of cookies we use include:

Essential Cookies

These cookies are necessary for the website to function and cannot be disabled. They are typically set in response to actions you take, such as submitting a form or setting your privacy preferences. Essential cookies do not store personally identifiable information.

Analytics Cookies

We use Google Analytics to collect anonymized information about how visitors use our website, including which pages are visited most frequently, where visitors come from, and how long they spend on our site. Google Analytics uses cookies to collect this information. The data collected is aggregated and does not identify individual users. You can opt out of Google Analytics at tools.google.com/dlpage/gaoptout.

Advertising Cookies

We may use advertising cookies from platforms such as Google Ads and Meta (Facebook) to measure the effectiveness of our advertising campaigns and to show relevant ads to people who have visited our site. These cookies do not give us access to your device or any information about you beyond what these platforms share with us under their privacy policies.

Managing Cookies

You can control and delete cookies through your browser settings. Disabling certain cookies may affect the functionality of our website. For more information about managing cookies, visit allaboutcookies.org.

08Third-Party Links and Services

FindMeARoofer.com may contain links to third-party websites, including state licensing verification portals (such as dsps.wi.gov, dli.mn.gov, michigan.gov/lara), industry resources, and partner contractor websites. These third-party sites are governed by their own privacy policies, which may differ materially from this policy.

FindMeARoofer is not responsible for the privacy practices of third-party websites and encourages you to review their privacy policies before providing any personal information. Our inclusion of a link to a third-party site does not constitute an endorsement of that site's privacy practices.

09Children's Privacy

FindMeARoofer is not directed to children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided personal information to us, please contact us at privacy@findmearoofer.com and we will promptly delete that information from our records.

10Changes to This Policy

FindMeARoofer reserves the right to update this Privacy Policy at any time. When we make changes, we will update the "Last updated" date at the top of this policy and post the revised policy on this page. For significant changes, we may also provide additional notice such as a banner on our homepage.

Your continued use of FindMeARoofer.com after the posting of changes constitutes your acceptance of the revised Privacy Policy. If you do not agree to the revised policy, please discontinue your use of our service.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

11Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us through any of the following channels: